Where AI Fits in Business Content and Operations
AI earns its place in a business when it is pointed at a specific, repetitive task and wrapped in review rules. Where it tends to work, where it does not, and what has to be in place first.
Using Automation Without Making Business Processes Messy
Badly planned automation does not remove work, it relocates it and makes it harder to see. A practical approach to automating processes without losing accountability or the ability to debug them.
